For an order problem
Provide:
Name:
Order number:
Seller:
Product/service:
Date of order:
Description of problem:
Evidence:
Preferred resolution:
Examples of complaints
- Item not received
- Wrong item
- Damaged item
- Item materially different from description
- Seller did not fulfil order
- Payment/order problem
- Suspected fraudulent listing
- Abusive or inappropriate seller behaviour
Where to complain
Report a Problem