Buyers
- Read the complete listing.
- Don’t send additional money outside the agreed transaction process.
- Don’t share passwords, PINs or OTPs.
- Keep order/payment records.
- Be cautious of pressure to bypass the marketplace.
- Report suspicious listings.
Sellers
- Don’t request unnecessary sensitive information.
- Keep communication professional.
- Don’t misrepresent products.
- Don’t accept fraudulent payment evidence.
- Don’t ask customers to bypass marketplace procedures.
Everyone
Joliba staff will never ask for your password, ATM PIN or OTP.